THINGS TO CONSIDER BEFORE
& AFTER REOPENING

THINGS TO CONSIDER BEFORE & AFTER REOPENING

Now is the time to look towards the future as a light at the end of the tunnel.

How will you draw customers back to
your space?

What will be the new consumer behavior?

What will they need in order to become
loyal advocates of your company?

Now is the time to look towards the future as a light at the end of the tunnel.

How will you draw customers back to your space?

What will be the new consumer behavior?

What will they need in order to become loyal advocates of your company?

Drawing people back into your space is going to revolve around the experience and sense of safety you will provide. If you are a retail store, experiential shopping may be less about interactive, touch-based experiences and more about unexpected visuals and interesting store formats with better product mixes.

For restaurants, changing the layout to appeal to both those who want to keep social distancing and those who want to be in a closer setting will be key. Ample wayfinding with easily accessible hand washing stations and hand sanitizer will be imperative. Above all customers want to feel safe. It is important to remind customers of safety practices clearly, loudly, and repeatedly across multiple mediums.

Outdoor space and dedicated pick-up areas will be standout features in establishments that will thrive post-lock down. Customers are becoming more accustomed to ordering curbside pick-up and almost half say they will continue even as things return to normal. Consider a pop-up drive-thru, a well-marked designated curbside pick-up area, or adding a separate entry area specifically for take-out orders.

Drawing people back into your space is going to revolve around the experience and sense of safety you will provide. If you are a retail store, experiential shopping may be less about interactive, touch-based experiences and more about unexpected visuals and interesting store formats with better product mixes.

For restaurants, changing the layout to appeal to both those who want to keep social distancing and those who want to be in a closer setting will be key. Ample wayfinding with easily accessible hand washing stations and hand sanitizer will be imperative. Above all customers want to feel safe. It is important to remind customers of safety practices clearly, loudly, and repeatedly across multiple mediums.

Outdoor space and dedicated pick-up areas will be standout features in establishments that will thrive post-lock down. Customers are becoming more accustomed to ordering curbside pick-up and almost half say they will continue even as things return to normal. Consider a pop-up drive-thru, a well-marked designated curbside pick-up area, or adding a separate entry area specifically for take-out orders.

Quick Search Resources
(click on link to learn more) :

Wait-List + Paging Apps:
waitawayapp.com

waitlist.me
jtech.com

Integrated Online Ordering:
goparrot.ai

upmenu.com
olo.com

Antimicrobial Technology:
microban.com
hrisch.com

Curbside Delivery:
exploretock.com
gotab.io

Quick Search Resources
(click on link to learn more) :

Wait-List + Paging Apps:
waitawayapp.com

waitlist.me
jtech.com

Integrated Online Ordering:
goparrot.ai

upmenu.com
olo.com

Self Ordering Kiosks:
touchbistro.com
pyramid-computer.com
pos.toasttab.com

Tableside Payment:
tillster.com
tablesafe.com
ziosk.com

Antimicrobial Technology:
microban.com
hrisch.com

Curbside Delivery:
exploretock.com
gotab.io